MEET THE PRESIDENT
As one of the original pioneers in the service contract industry, Dyana has been navigating the intricacies of service contract regulation since 1978. An expert in the capabilities and complexities of all warranty-related products, Dyana has extensive experience building programs from the ground-up while establishing strategic partnerships with automotive professionals located throughout the country.
In 1996, Dyana was promoted to Vice President and General Manager of Nation Warranty Corporation and simultaneously served on an executive committee for a prestigious automotive group that managed the daily operations of seven franchise dealerships. This experience provided Dyana with a unique ability to understand customers’ needs and how to provide protection while keeping their budget intact.
After acquiring the company in 2004, Dyana continued to formulate and implement product protection programs that would persevere in providing value and security for customers whether they purchased programs through franchise and independent dealerships or while utilizing e-business technology.
Dyana’s tenure in the industry has developed into a solid background for all core business functions – finance, marketing, management and operations. Her savoir-faire has guided the company in achieving favorable results.